Terms of service

Terms of Service

Welcome to Eafor Products (eaforgroup.com). By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our site.

1. About Us

Eafor Products is an online store based in South Africa, offering pet supplies, recovery and wellness products, and seasonal gifts, with delivery to South Africa, the United States, the United Kingdom, and the European Union.

2. Use of This Site

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. You must be at least 18 years old, or have the consent of a parent or guardian, to place an order.

3. Products and Pricing

All product descriptions, images, and prices are provided as accurately as possible, but we do not warrant that product descriptions or other content are error-free. Prices are listed in South African Rand (ZAR); shoppers in other regions may see an estimated conversion, but checkout is processed in ZAR. We reserve the right to correct pricing errors and to modify or discontinue products without notice.

4. Orders and Payment

Orders are processed once payment is confirmed via PayPal. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity. Most items are shipped directly from our suppliers to you; estimated delivery times are set out in our Shipping Policy.

5. Returns and Refunds

Our Refund Policy explains how returns, exchanges, and refunds are handled, including the 14-day right of cancellation available to customers in the United Kingdom and European Union.

6. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of Eafor Products or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or otherwise use any content from this site without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Eafor Products will not be liable for any indirect, incidental, or consequential damages arising from your use of this site or your purchase of products from us. Nothing in these Terms limits any liability that cannot be excluded under applicable law, including consumer protection law in your country of residence.

8. Changes to These Terms

We may update these Terms of Service from time to time. Changes take effect once posted on this page. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of South Africa, without prejudice to any mandatory consumer protection rights you may have under the laws of your own country of residence.

10. Contact Us

If you have any questions about these Terms of Service, please contact us through our Contact page.